Product Information
All Categories : Staff Training Books

Beyond Customer Service (PDF)


Keeping Clients for Life

What’s a client worth? Learn the lifetime economic value of a client and techniques for attracting and retaining new clients, rewarding loyal clients, and building referrals.

Online Only

$10 members and nonmembers

Available as an online training course offered by VetMedTeam

*To receive your PDF, click on the link on the confirmation page to download immediately after purchase.

Pet Health Partnership