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All Categories : Staff Training Books

Client Satisfaction (PDF)


Summary The Other Half of Your Job

The veterinary team’s job doesn’t end with animal health care. This manual provides practical and positive ways of reducing stress, managing difficult clients, and meeting the needs of clients. Includes examples and exercises customized for the veterinary hospital environment.

Online Only

$10 members and nonmembers

Available as an online training course offered by VetMedTeam

*To receive your PDF, click on the link on the confirmation page to download immediately after purchase.

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Pet Health Partnership