Medicine is expensive. It’s also highly emotional—a combination which can often lead to sensitive and potentially volatile client interactions as well as social media firestorms and public relation nightmares. Learning how to handle these delicate conversations can go a long way towards avoiding negative outcomes.

This session originally was presented at AVMA Convention 2025 in conjunction with the 40th World Veterinary Association Congress. 

1.0 CE Credit
$15 AVMA/SAVMA Members
$30 Non-members