The ability to translate complex medical concepts into clear, meaningful information for clients is one of the most fundamental skills in veterinary client communication. This presentation examines effective approaches for communicating technical veterinary information to clients without medical backgrounds. Explore evidence-based methods for translating complex concepts, developing effective analogies, creating appropriate visual aids, and building comprehensive frameworks for technical communication. The session addresses specific challenges, including explaining diagnostic results, treatment mechanisms, surgical procedures, and complex medication protocols.

This session originally was presented at AVMA Convention 2026.

1.0 CE Credit
Free for AVMA/SAVMA Members
Free for Non-members