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Talking with clients: Language dos and don’ts

Summary

Learn language to connect meaningfully with pet owners to improve compliance, enhance patient care, and drive your business forward. This interactive training explores the most effective language you can use to communicate the why, what, and how of veterinary care. Gain awareness into the mindset of pet owners regarding the value of veterinary care, and come away knowing the right language to articulate the value of your practice.

1.0 CE Credit
Free for AVMA/SAVMA Members
$25 Non-members

This training webinar is a component of the AVMA’s Language of Veterinary Care Initiative, made possible in part by educational funding from CareCredit and Pets Best Pet Health Insurance. Click here to learn more about the webinar.

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Item Code MP-001